When you arrive we will ask you for two forms of identification and one month’s rent in advance. Subsequent payments can be made by Direct Debit. Don’t forget that we’ll refund any unused days when you move out and you won’t have to pay any VAT or deposit for rental charges.

You’ll need a padlock to secure your unit with your own key and we may ask you for a PIN number which you can use to access your unit out of normal hours*.
* selected sites

A complete range of packing materials including padlocks is available from packnlock in our reception and you can even order moving packs to be delivered straight to your door to help you pack.

We have a selection of trolleys and sack trucks to help you load and unload and there’s a forklift available for pallets.

If you need us to insure your items we will need a simple list of them. A form for this is available from our download area.

Our Rental Contract and Terms & Conditions are available from our download area.

If you need to hire a vehicle we have negotiated a discounted rate from Ryder. Ryder depots are very close to all of our storage centres where you can drop your vehicle off once you have finished with it. When talking to Ryder please mention our name and take along a voucher which you can download here.

If you want a removal company please contact your Centre Manager and they will be able to recommend someone.

If you would like to speak to someone in person, we have a FREEPHONE NUMBER 08000 743 546. We’d be delighted to talk to you.

We are open between 8.00am and 5.00pm Monday to Friday and between 9.00am and 4.00pm on Saturdays. Out of hours access is available at selected sites.